Frequently Asked Questions
Everything you need to know about Mantis performance gear.
What is the standard shipping time for Mantis gear?
We typically process orders within 24 hours. Standard domestic shipping takes 3-5 business days, while express options are available at checkout for athletes who need their gear sooner.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Mantis Fit Guide.' We recommend measuring your current sports apparel and comparing it to our charts to ensure optimal performance and comfort.
What is your return policy for worn equipment?
For hygiene and safety, we only accept returns on items in original, unworn condition with tags attached within 30 days. If there is a manufacturing defect, please contact our support team immediately.
Does Mantis offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times vary by location but generally take between 7-14 business days depending on local customs processing.
Are your materials sustainable and durable?
Mantis is committed to high-performance sustainability. Our core collection uses recycled polymers engineered for high-impact durability and moisture-wicking capabilities.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to our live tracking portal where you can monitor your gear's journey to your doorstep.